Customer Testimonials

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Google Feb 15, 2018
 

All around an excellent experience . I was in the market for a used Corvette and was doing a lot of looking for the right one. I came across one at cross that was highly modified . I called the dealership and asked for a salesman and Shawn Lopes was the one to answer my call. I got to speaking with him and instantly felt like his number 1 priority . He sent me additional pictures and info on the car as well. I should probably mention I am from Connecticut so I wasn't able to get down there to look at it. I called Shawn several times over a week and not once did I feel like a bother . I wanted the car looked at by a local performance shop and they brought it right over for me with no delay . It checked out and I proceed to purchase the vehicle . I dealt with Matt ward for paper work and that was also very smooth and again I felt like his number 1 priority . When my shipper picked up my car Shawn was there to watch it get loaded and sent me several pictures of the process. This was my 10th car I've purchased in 10 years and this was by far the best experience I have ever had . I bought the car sight unseen and was nervous at first but Shawn and Matt made me feel comfortable . They went above and beyond for me. John cross did as well. I feel bad I couldn't be there to meet these great people . If they ever have another vehicle I am interested in i would not hesitate to purchase it from them. If you go there to look for a vehicle ask for Shawn!!! Thank you Shawn Matt John and the cross team for everything!! Hopefully I will be able to go down that way and if I do I will be sure to stop in!!!

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Facebook Feb 14, 2018
 

All around an excellent experience . I was in the market for a used Corvette and was doing a lot of looking for the right one. I came across one at cross that was highly modified . I called the dealership and asked for a salesman and Shawn Lopes was the one to answer my call. I got to speaking with him and instantly felt like his number 1 priority . He sent me additional pictures and info on the car as well. I should probably mention I am from Connecticut so I wasn't able ...to get down there to look at it. I called Shawn several times over a week and not once did I feel like a bother . I wanted the car looked at by a local performance shop and they brought it right over for me with no delay . It checked out and I proceed to purchase the vehicle . I dealt with Matt ward for paper work and that was also very smooth and again I felt like his number 1 priority . When my shipper picked up my car Shawn was there to watch it get loaded and sent me several pictures of the process. This was my 10th car I've purchased in 10 years and this was by far the best experience I have ever had . I bought the car sight unseen and was nervous at first but Shawn and Matt made me feel comfortable . They went above and beyond for me. John cross did as well. I feel bad I couldn't be there to meet these great people . If they ever have another vehicle I am interested in i would not hesitate to purchase it from them. If you go there to look for a vehicle ask for Shawn!!! Thank you Shawn Matt John and the cross team for everything!! Hopefully I will be able to go down that way and if I do I will be sure to stop in!!! See More

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Google Feb 9, 2018
 

My sales associate Darryl Brown was Amazing! Could not have asked for better customer service.

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Google Feb 5, 2018
 

I have purchased 2 used Jeep Wrangler TJ’s from Cross over the past 12 Months. I am from Chicago area and became very impressed on the inventory of Jeep Wranglers at Cross. More than that, the quality of vehicle they have on the lot is impressive. I have worked with Matthew Beard on both transactions and have been very satisfied with his attention to detail and the fact that he is completely focused on making sure all of my questions are answered. I recommend making the trip to Cross. It’s worth the trip. I am sure I’ll be looking to do it again soon. :)Thank you Matthew and Cross Jeep. Ask for Matthew!

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Facebook Feb 3, 2018
 

Very good experience today! Thanks to Shaun Lopes for being so nice and helpful! 🙂

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Facebook Feb 2, 2018
 

cross always has the most professional staff and the most educated people in the business. been going here for a while and know several of the staff. no better place to go in kentucky if you're looking for a jeep! or really a chrysler product! My salesman was Matthew Beard. He has helped me with any Jeep vehicles ive ever needed and there is a reason he has been their number 1 salesman for years. He does everything possible and even helps after the sale if needed. In his eyes your more than just a sale!

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Facebook Jan 27, 2018
 

I worked with chase! He was very nice guy hooked me up with the truck I wanted and the price I wanted drive down there and talk to chase!

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Facebook Jan 10, 2018
 

Just got the wife a 2018 Wrangler could not be happier great dealership and our salesman TIM was awsome

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