Due to the health crisis, businesses are forced to conduct business online. The staff at Cross Chrysler made the entire process of buying seamless. Jon Cross, Chris Madison and Chris Gabehart were outstanding! It says a lot about the company when they can make a major adjustment of no face to face and transition to online business. Great Job!
If we could give 10 stars we would! I can’t say enough about the outstanding experience we had shopping for and purchasing our cars at Cross Jeep. We have been shopping for months and beyond frustrated with cars we saw online not being what they were advertised. Not so at Cross Jeep. We were delighted by the honesty and genuine character of our sales associate Shawn Lopes. He went over and beyond to make our pre owned car purchase experience pleasant and hassle free. We are still not quite sure how, but he was even able to have his “mystery ...
Very easy to work with during this coronavirus situation. I called from Glasgow KY and worked everything out from home. They came from Louisville and brought the paperwork to me in Glasgow at my work for me to sign in the car. Who else does that? Very friendly too!
Matthew Beard was great. He made the buying process a breeze and even brought my new vehicle to my house for me. Would highly recommend.
I have only had to take my jeep in for oil changes at this point. I use KEVIN in the service dept. He is awesome, does what needs to be done and I'm out. He explains what the service exactly was, etc. He is very friendly and professional.
Both BJ and Chris were both, unbelievably helpful and informative through out the entire process. Even calling me the day after I brought my baby home. I absolutely love my 2013 Nissan Juke. Thank you again for everything!
Cross Motors is fantastic, every bit 5/5! This business has three aspects that really stand out to me which give it the complete experience: 1. The people: All of the people at Cross (the owner, sales, service, finance) are personable and enthusiastic. They always come across as having an appreciation for vehicles they work with. It’s not the typical pressure environment I’ve seen at other places, Cross has a genuine welcoming environment because of the people that work there. I have to give a shout out to Matthew Beard!!! He’s a Jeep person that sells Jeeps! He knows the ...
Both BJ and Chris were very helpful and informative about my 2013 Nissan Juke. Thank you for everything. Awesome salesmen, wonderful company! Would buy from again.
Clean and treated my mom special.