Customer Testimonials
Excellent and honest dealership and sales person. Very informative and good advisor with competitive deals and cars
Chris was great to work with and was very hopeful
Highly recommend Shawn Lopes. Communicated well! Out of state deal. Flawless. Solid Dealership and solid truck
Highly recommend Sales Person Shawn Lopes. Flawless. Communicated very well. Bought this truck sight unseen. Delivered to my house in Michigan, no issues at all. Solid dealership and sales person.
After having a few setbacks with my first purchase. I had the pleasure of working with Shawn Lopes again. What should have been in my opinion a very stressful situation was absolutely not. Shawn’s cheerful demeanor and positive attitude made it seem like a walk in the park. Long story short. Bought my first Jeep about a month and half ago. Unfortunately had some unforeseen issues with the Jeep. Cross without hesitation bought the Jeep back from me and helped me with the purchase of another one. Shawn stayed in constant contact with me and in a day and ...
Phillip Feldkamp was an excellent salesperson. Helped me manage most everything over the phone and made my time at the dealership quick and easy!
I just bought a wanglers . the attention was very attentive jenial especially shawn lopes , and the whole team . thank you now I'm a happy owner of a jeep
David Figg worked with us, our first jeep purchase. Took the time to explain what my options could be knowing it was going in the woods. The 392 AEV is an incredible machine. Met all my expectations.
Barn burner deals if you hit them at the right time :)~
Great Dealership the Service Department is excellent
Bought a Jeep from BJ and Chris and was very satisfied with the deal they had given me.
Great service as always! Shawn went above and beyond to find the perfect Wagoneer for our family! Highly recommend to anyone looking for a Jeep!
I've never had an issue with anything I've needed regarding our Jeep. David Figg is an excellent salesman and the service dept. has always been helpful. Recommend Cross Jeep!
Great experience. Shawn was awesome to work with. Very attentive and was able to answer all questions.
Great people to work with. Shawn was awesome. Couldn’t ask for any better.
The sales team (BJ &Chris) were wonderful to work with in purchasing my jeep. They also went above and beyond in taking care of a technical glitch that happened while I drive the car home; such attention to service. I’d highly recommend this dealer to anyone interested in a new or used car!
Had a very easy, fast and friendly experience purchasing a New 24’ Jeep Rubicon.. we definitely highly recommend David Figg !
Oh my gosh!!! David Figg was amazing!!! They had my beautiful Tuscadero Pink Jeep sitting in the showroom with the prettiest big bow on it!!! I jumped up and down with excitement!!! They fulfilled my every request!!! I would recommend them to everyone!!! They have the largest selection of Jeeps that I have seen! David ask what I was searching for and had it in stock the next morning !! He had very request I wanted!!! He Had the lift with the tires I wanted completed by the service department by the time I arrived from Alabama, which was 5.5 hours away. ...
Great customer service and attention for detail. Shawn and Chris are outstanding and accommodating. Sales and Service are exceptional.
Great customer service & free oil changes for a year after purchasing, nice!
Great experience. Very easy to deal with and no hidden cost. Definitely would recommend them.
Aaron was great and helped me in each step of my out of state Jeep purchase!
Nice selection of inventory. My sales person . Shawn was great at helping me pick out my jeep gladiator. The staff was friendly and Chris in financing was great with all the paperwork..
I purchased a Porsche GT3 from Cross. I was in another State, and they worked with me to seamlessly complete the deal with a trade-in. Nathaniel Lovins and Chris Gabehart were awesome in facilitating the deal. I highly recommend Cross Jeep Chrysler--even if you are an out-of-State purchaser.
We had Shawn help us and we were really thankful for him. He was honest and willing to help. We did not feel like he was a salesperson trying to scam us, but we felt like he genuinely cared for us and wanted us to be confident with our decision. We walked away from the dealership confident and excited with our choice and price!
Loved the ease of purchase and up front pricing. Our salesperson Shawn was very helpful, friendly and knowledgeable. We will not hesitate to recommend him and Cross for any future vehicle purchases.
About two vehicles from cross Jeep, had an absolutely great experience there My salesperson was extremely knowledgeable and helpful. If you're in the market for a new Jeep check them out.
We had Shawn help us and he was great! We felt very confident with our purchase because of him. He was open and honest and willing to help! We did not feel like he was just a salesman trying to make money, we felt like he genuinely cared and wanted us to feel happy and confident with our decision!
Great experience from start to finish. I’ve bought many jeeps from many dealers in many states. Cross Jeep is by far the best I’ve ever worked with. No gimicks or hidden nothing! They treated me with respect and honesty. They have a customer for life A+
Purchased online. Shawn was perfect salesman. Shipped to my home
I’ve bought numerous cars at Cross Jeep. My salesman for my past 3 purchases has been B J Cornell. He is absolutely fabulous. and makes buying a new car super easy.
Aaron was amazing! Such a quick and easy experience!
I’ve been looking for a specific JEEP for the last six months and when I call the dealership, Austin, one of the sales managers set us up with BJ and Chris. Never have I ever, and I have lived all over the world, had such An enjoyable and fast car purchasing experience! I have also worked with a few Jeep dealerships in this state and would recommend cross over over all of them. Thank you guys for getting us in and out and going above and beyond. BJ saw that my husband’s license plate said veteran and went ...
Very pleased with how I am treated. I brung my jeep in from service and my salesman BJ Cornell went above and beyond to make sure I was taken care of. Also I can’t say enough about my service representative Tyler he was very responsive to any and all questions I had.
Worked with Chris to purchase my first Jeep! Found it online and he replied via text very quickly and then set an appointment for later that day. Chris was great throughout the process and followup to make sure I was still happy a couple days later. Would highly recommend Chris at Cross Jeep!
My experience was very positive! I would definitely recommend Cross Jeep! Mark Yates was very helpful and great to work with!
Great buying experience. Mark Yates was very helpful and knowledgeable.
I had one the best experiences I have ever had buying a vehicle. Mark Yates was very knowledgeable and helpful. It was overall a good experience.
Cross Motors is absolutely hands down the only place I will purchase my vehicles. I’ve been buying jeeps for the last 15 years from this location and has had the best experience! This time I worked with Austin and Mark Yates! Truly the two best employees! These two gentlemen went above and beyond!! You truly can not go wrong walking into this establishment to purchase a car!
I stopped in on a whim that the 2022 Tremor Ford Ranger would Be available. When I entered I met Mark Yates, Salesman, and he was extremely helpful. I ended up purchasing the truck and our experience with Mark and the rest of the staff was very pleasant. My wife and I were first time customers and would Recommend Mark and his colleagues to others.
BJ was amazing and worked out every detail of our deal before my arrival. I drove over 3 hours to do business here and if the service remains the same, they have a customer for life. You cant do any better!
I have been looking at the Grand Cherokee Trailhawk for awhile and my salesperson, David Figg, knew I was looking. When he came across all of the deals on the 4XE models, I got a text. Thought about it for another couple of weeks and decided to text David on a Friday to say let’s go for it. Went in Saturday morning and signed the paperwork. My wife and I have purchased a few Jeeps from David and will again in the future. From the first text to driving off the lot has been a wonderful experience. I would ...
Very happy with my experience at Cross buying myself a new Jeep. The whole staff was super friendly and they know everything about what they’re selling. I’d highly recommend Cross if you’re in the market for a Jeep or anything on their lot. Big thanks to Mark for being extremely helpful and responsive. From my first inquiry through the purchase he made sure everything went smooth and got me in a car I am excited to drive everyday.
Mark Yates was great from start to finish. We were an out of state buyer and a majority of the transaction was done through text and email as I don’t have a ton of free time. He was honest and made our visit quick and easy. Will definitely return for future purchases. Thanks guys!
Had a great experience working with Mark Yates and the entire dealership. The process was smoot and easy the way carbl buying should be.
This was the best and easiest car buying experience I've ever had! Shawn found a vehicle that met all my needs. I walked in with a pre-qualification letter from my lender, picked out a Jeep and they did all the work! I was even able to buy a last min add on before I signed! I will definitely be returning to Shawn at Cross for future vehicles!
I was looking for a gently used truck and cross had exactly what I was looking for salesperson Aaron was awesome !
We had a great experience with the team at Cross. Specifically David Figg. He was a pleasure to work with. Very knowledgeable, straight forward, and no-nonsense. He was also able to save me thousands off the same vehicle I almost purchased in Lexington. Highly recommend Cross if you are buying a Jeep.
Working with Shawn Lopes was an absolute pleasure. Easy going no pressure type guy.
We had never been to this establishment and since it was close to us and been there for a long time we decided to see what they had in Jeep Grand Cherokee’s. Upon visiting we spoke to Aaron and we were very impressed with his knowledge, professionalism, and brought us to see and drive a Grand Cherokee to check out. We didn’t want to go anywhere else , because not just driving it, but how Aaron spoke to us and made us feel comfortable. I recommend Cross Motors because your salesmen work for you and if you ever need ...
Huge selection but most importantly great costumer service. Had the pleasure of working with Shawn and Matt; both were beyond professional, helpful, and accommodating. The whole process was very efficient and smooth. Highly recommend Cross Jeep Chrysler!
Great dealership great people. I worked with Aaron and Chris from start to finish was a class act ! I’ve dealt with many dealers I’ve had 16 cars in last 14 years and I can say the team at cross is the best so far!! It’s scary how easy n seamless it was! I was in and out in one hour and drove my truck back to NY NO GIMICKS OR HIDDEN FEES OR PACKAGES
Aaron An our salesman Aaron An was extremely courteous. We came from out of town to buy/trade in sight unseen and he ensured all went smooth. Cross is an impressive jeep dealer.
I bought a 2024 gladiator from Aaron Sung and cross Jeep saved me thousands!! Definitely enjoyed working with them!
I was looking online for trucks and seen the one that I had to have, I expressed my interest online and was immediately contacted by my salesman Chris. He wasn't pushy or overbearing, only extremely helpful, knowledgeable and professional. He addressed all of my questions and concerns without hesitation. Worked diligently to get me approved for financing and in for a test drive. Couldn't imagine going anywhere else now, he's definitely my kind of people and one hell of a salesman. If you are in need of a new or new to you vehicle get down to ...
Cross Motors makes the car buying process stress free! BJ Cornell is great! I’ll never shop at another dealership again!
Excellent customer service. Shawn was very knowledgeable, and personable. He took great care of us from the moment we walked into the dealership. P.S. Keep jamming out that good old country music!
The people at this dealership are great and very helpful. I live out of town and they made the process of purchasing the vehicle very quick and easy. Thanks for the help again BJ and Chris!
Our deal started out a little bit on the rocky side. We were a bit far off on our trade numbers. However, we had the most awesome salesman, Shawn Lopes, who jumped in and brokered a deal that was acceptable for us. From that point, Shawn worked with us in every way to facilitate a smooth, timely purchase. When we came back to dealership Shawn had the Jeep shined and ready. The finance folks, Chris and Mathew worked with us and Mathew was able to dig us up a warranty that fit our budget and gave us peace of mind ...
David Figg absolutely nailed it. I work an odd shift and he was able to get all the paperwork and financing taken care of before I set foot on the lot. When I went to pick up my purchase, he took the time to show me all the features and functions. Would highly recommend.
Couldn't be happier! Chris Gass is the man. The dealership was great also. No issues, no aggravation, the way it should go. Chris picked me up from the airport and had my AEV Jeep Gladiator in the showroom when we arrived. It's the little things that count and are remembered. Chris will have my business from now on. Thanks Chris!
Great experience here. I bought a 2021 Grand Cherokee L, which is the first year of the new model. Probably not the best idea, but Matt the service manager and James the sales general manager have always taken care of me. If you buy from them, they will take care of you.
Aaron An was the best! He was patient with us, transparent, and working hard and even late to make sure we had what we needed. He made sure that we bought the right vehicle, and at the right price. We are so happy with our purchase! Thank you Aaron & thank you Cross Jeep Chrysler!
In and out no issues
David was so helpful in guiding us to our 3rd Cross Jeep! Kind, super helpful, personable, and not sales-y at all, David F. made sure it was a great experience! I highly recommend!
I have never purchased a vehicle out of state but BJ at cross in Louisville Kentucky was great! The process was straightforward and easy.
Nobody looks forward to buying a car but Aaron made the process very easy. He was courteous, helpful, and informative. Thanks for making this process so easy.
Shawn Lopes was straightforward and pleasant throughout the entire purchase and afterwards as well.
Highly recommend this dealership. BJ is awesome to work with. Very down to earth, low key, no pressure sales, and very knowledgeable of the product. Had it ready, looking good when I picked it up. I have had multiple sales with him. Chris made the paperwork painless. Purchased vehicle with extended warranty. Nice job fellas!!!
Staff was friendly and my salesman was Shawn Lopes. Cross Chrysler Jeep was probably the best experience I have ever had buying a vehicle.
I had a great experience at Cross Jeep Chrysler in Louisville, Kentucky. I was replacing my 2014 jeep Rubicon and found a near perfect 2021 Rubicon with low miles that clicked all the The boxes. Shawn Lopes was the best sales person that I have ever dealt with and everyone at the dealership that I came in contact with were very personable and made it a very pleasant experience. Highly recommend Cross Jeep Chrysler for your next purchase. Ask for Shawn Lopes he’ll find what you need and take care of you through the process.
I had been searching for an upgrade to my 2014 Jeep Rubicon for a while and couldn’t find anything that clicked all the boxes locally. My first online searches led me to a bad experience with the salesperson on the phone which put off for a while. Then I found Cross Jeep/Chrysler in Louisville, KY. Shawn Lopes was very Pleasant, courteous and knowledgeable. The 2021 Rubicon, I was looking at all clicked all the boxes and Shawn spent a lot of time answering my ever ending questions and getting to know me and was very empathetic talking to me about ...
The experience was top notch. No pressure. Better prices than any other dealership. Very fair with my trade in price. The loan rate was about what I would have gotten if I had shopped around all day for a loan. They had ten times the selection more than any other jeep dealership in the area. They sell more jeeps and sell existing stock quickly. Three times the jeep I wanted was sold before I could get away from work and come in and buy it.
If you are in the market for a new Jeep, I highly recommend that you contact David Figg at Cross. He is extremely knowledgeable on all things Jeep and goes the extra mile to ensure you are all set up and ready to go upon purchase. Great experience start to finish and excellent follow up after the sale.
We had the pleasure of working with David Figg at Cross Jeep, he made it as easy as could be getting our Jeep. We live in New Mexico but they made the process simple and answered any and all questions we had about the vehicle and the process of buying it out of state. I highly recommend purchasing a vehicle from Cross Jeep, the process is easy, the people are great and the prices are hard to beat! Thank you again David!
It was an excellent experience. Aaron was an extremely knowledgeable sales person and treated us with such kindness. His product knowledge helped convince us to make our purchase. It’s a Jeep Thing!!!
Had issues with the back office but my salesman BJ was amazing and helped handle the situation and get me my car ASAP. His customer service was outstanding and the reason alone for the good rating. Thanks BJ
Easy experience, no surprises. Drove out of state to get my car. In and out fast.
The dealership has an excellent service department channeled by employees who are really willing to help you.
Shawn was my salesman. He was absolutely amazing . I have never bought a car thru texting but it worked out amazing . Cross treated me so great. Everyone was so nice . And the finance guy Matt made it so smooth and easy. I traveled about 3 hours to get my car and they had everything ready to go . 10/10 . 5 stars .
From the moment you walk into Cross you feel welcomed . I wasn’t sure if I wanted a Jeep or not but the whole process at Cross Motors made it very easy. Everyone we encountered was very friendly and no one pressured me in regards to purchasing. Working with Shawn Lopes was extremely easy. He made the whole buying process easy and I walked out with my Jeep that evening. I would highly recommend Shawn and everyone at Cross Motors.
From the moment you walk into Cross you feel welcomed . I wasn’t sure if I wanted a Jeep or not but the whole process at Cross Motors made it very easy. Everyone we encountered was very friendly and no one pressured me in regards to purchasing. Working with Shawn Lopes was extremely easy. He made the whole buying process easy and I walked out with my Jeep that evening. I would highly recommend Shawn and everyone at Cross Motors.
