Customer Testimonials

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Google Dec 9, 2019
 

2014: Matt Beard is a good sales person. I found the vehicle I wanted on online. Called and made appt. with Matt. I explained what I anticipated for the sale process, bought the car and they met my expectations. 2019: Matt followed up with me for five years. Matt sent me a polite birthday email greeting. My car I bought from him in 2014 just became disabled. I saw a car on their website and made an appointment to see. After a few days the car was still available. I explained to Matt what my expectations were for the purchase. I made an ...

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DealerRater Dec 9, 2019
 

Chris Gabehart was very helpful he took the time to understand my needs I absolutely love my vehicle will tell everyone how pleasant and attentive the people are at Cross Chrysler Jeep Fiat Louisville KY

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Google Dec 7, 2019
 

Great place ! Staff was friendly and kept us update. Car was ready before promised time and pick up was easy!

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Google Dec 7, 2019
 

I was very impressed with the entire dealership; From the initial greeting on the lot all the way to finance process. I had my younger son with me while I was their and each person showed him the same respect to him as myself. I highly recommend the team at Cross Jeep. < Jeep Wave

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Cars Dec 6, 2019
 

My mother recently purchased a used car from this dealer, and we were very pleased with the customer service we received. Our salesman, Chase Vancelette, was wonderful from start to finish. He was professional, honest, and went out of his way to make sure she was satisfied. Thank you!

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Google Dec 6, 2019
 

Matthew Beard was great to work with!

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Google Dec 5, 2019
 

I came all the way from Michigan to buy my Cherokee Trailhawk Elite at Cross Jeep. Not only was it thousands less than any local dealer was willing to work with me but everyone at the dealership was a pleasure to work with. Greg Clark, my sales advisor, made the entire process smooth from several states over, picked me up at the airport, and gave me a thorough walkthrough of all the features of the car including answering a few technical questions I had. The finance office did a great job of finding an even better rate than I came ...

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DealerRater Dec 3, 2019
 

Shawn Lopes gave us excellent customer service, very nice young man, made the whole process easy for me and my husband, would definitely get another vehicle from him.. thank you

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Google Dec 2, 2019
 

Worked with Matt B on a Jeep Wrangler I found online, contacted the dealership via messaging and I was test driving the vehicle within 30 minutes. Matt was very knowledgeable and helpful; the whole sales process for me was super easy, I did not have to wait around for hours while the paperwork was being taken care of, they valued my trade fairly and I was able to pickup my new Jeep on my birthday. Highly recommend Cross Motors and Matt B.

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Google Dec 2, 2019
 

BJ made our buying process a piece of cake. Couldn’t ask for better service.

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