Great to work with! Go see Nakiya!

Cross made the buying process very easy. No pressure to buy at all. Nakiya was the best salesman I’ve ever had, he went above and beyond and really cared about my concerns and was always available for any information I requested. I bought out of state and it was as simple as could be. I would have rated the dealership 5 stars had the detailing department cleaned the interior of the truck like you’d expect it to be. I would highly recommend Nakiya and Cross Jeep Chrysler for your vehicle purchase.

Scheduled an oil change with Tracy- had not 1 issue- worked with my schedule! Drop off was amazing with Mr. Brown- they added in a tire rotation, which was a plus. Texted me when my Jeep was complete and pick up with Mr. Brown was more than I expected!

Great people and easy buying experience. Matt B., Nakiya and Jeff were excellent.

Love that they keep you up to date on what's happening. Great service, friendly staff.

Chris Gass is top notch salesman. He went out of his way to send multiple videos and was honest with out of state buyer! (Paul-Kelli’s husband). Chris represents Cross well and his knowledge of Jeep products is an asset.

45 yrs later we have our 2nd Jeep!! Straight forward, efficient and friendly buying process. Nakiya was great to work with and made the whole thing easy and fun. Gobi or go home!

Great Experience! I highly recommend working with Nakia. He works hard to make it happen!!

Could not be more happy with the overall service at Cross Jeep in Louisville. The staff were very attentive from the moment we got there. And they made it happen. Very satisfied!! We will definitely be repeat customers. Thank you again!

I bought my jeep in March and they treated me like family, absolutely in love with my jeep.. roll around to my oil change time, it went effortlessly, quick and they even removed a screw out of my tire and fixed it when they didn’t have to.. I was very well taken care of !! Will definitely always bring my jeep here !!!

Wonderful buying experience at Cross Jeep! Logan was great and so was the finance manager! Thank you!

I thought it was a decent experience. The dealership is trying to be more like Carmax in the way it sells cars. Come see this guy.

Chase was fantastic with communication, being out of state and alittle over 3 hours away. James in the financing office was straight forward and thorough. Would/Will recommend to reach out! Honest pricing and helpful people

Working with Logan was amazing! He was extraordinaryly helpful given that I live out of state. He was very accommodating to us having to drive in from out of state. My Jeep and paperwork were ready and waiting upon our arrival. I am very happy with my Jeep and look forward to having fun adventures in it.

First class Immediate response to questions and very willing to go out of their way to accommodate all the questions Can’t ask for anything more

Great selection of vehicles and no pressure from sales people. They made sure I got the vehicle that I would be happy with for a long time.

Cross did a fantastic job today. On time with appointment and job was completed quickly.

Absolutely great guy and helping us was unbelievable.

Best dealership experience that I’ve ever had personally. They kept me up to date through every step of the process all around great service.

I purchased a 2026 Jeep Wrangler from Cross Jeep and they were very professional, friendly and made the buying process very transparent, easy and fast. I highly recommend them.

RAMO AND Nakiya both were very helpful in making sure all are questions were answered and that we were taken care of . They are both great at not being pushie at selling the jeep. Thank you for the help.

Cross jeep. Mason, Stephane & Matthew Are the best.!!!!! From Charlie All the way from New Mexico .

Best car buying purchase weve ever had. Logan was extremely helpful

Nakiya and his team were amazing! We were looking for a rather particular used wrangler and as soon as one with possibility hit the lot he let us know! Worked out perfectly!

Great sales and buying experience. I’d buy from Cross Jeep in Louisville Ky again

A very large selection of Jeeps. One of the best in KY.

Nakiya was a great to work with throughout my vehicle purchase experience. He was very transparent, communicative and helped get the deal across the finish line.

Evan is always easy to work with. I appreciate him getting us in so quickly for a recall issue.

My husband and I recently worked with Nakiya to buy our brand new Jeep Grand Cherokee, and he made the entire process run smoothly and quickly! Nakiya was always available to happily answer any questions we had, even after hours, and made sure our brand new Jeep was in Showroom condition when we picked it up. James and Jeff were also great and helped make the overall experience at Cross Jeep a positive one. I highly recommend Nakiya and Cross Jeep for any of your Jeep purchases!

I recently bought a new Jeep and had an excellent experience with Nakiya. He was knowledgeable, patient, and focused on helping me find the right vehicle without any pressure. The process was smooth, transparent, and stress‑free. I love my Jeep and truly appreciate the outstanding service. Highly recommend him to anyone shopping for a new vehicle.

Cross Jeep and Nakiya especially were fantastic to work with. We were in need of a new car for a long time and had no luck finding what we were after in Cincinnati. We came across cross jeep and made a purchase in two days. Nakiya reached out had the exact jeep we were after at a price that beat what we were being quoted in Cincinnati. I would recommend Nakiya and Cross Jeep to anyone looking for a new jeep, it was well worth the drive

Fantastic service could not be better. They really know what they’re doing here. If you have a jeep go here!

Great customer service. Easily dropped off my jeep and it was done within an hour. Pick up process was also very simple and quick.

I submitted an online inquiry about the availability of a Jeep Wrangler. I was contacted by Mason Epperson letting me know tge vehicle was available and I could set up a test drive anytime. I explained I was about 3 hours drive away and would lije to get as much information about their pricing etc before making the drive to the dealership. Mason couldn't have been more accommodating. He provided me with all the information I could possibly need but didnt hound me to make a deal. As I was waiting on an insurance settlement, I told him I couldn'... Read More

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Google - Jul 29, 2026

I submitted an online inquiry about the availability of a Jeep Wrangler. I was contacted by Mason Epperson letting me know tge vehicle was available and I could set up a test drive anytime. I explained I was about 3 hours drive away and would lije to get as much information about their pricing etc before making the drive to the dealership. Mason couldn't have been more accommodating. He provided me with all the information I could possibly need but didnt hound me to make a deal. As I was waiting on an insurance settlement, I told him I couldn't make any immediate commitments. Mason was professional and told me to let them know when the insurance issues were wrapped up. We communicated a few times over a couple of weeks and Mason was excellent in keeping me up to date on the availability of the specific vehicle and did not blow me off. I ultimately bought a vehicle from a dealership in my own city and let Mason know . He was genuinely happy I was able to get a vehicle and offered his assistance in any future purchases. I was impressed by his demeanor as many sales people would have been upset and less than gracious at this outcome. If you sre in the market for a Jeep, contact Nasin at Criss Jeep in Louisville!

The service advisor was great. Five stars would have been given but the start stop warning light was still on the dashboard after a new battery was placed. Vehicle was ready as discussed.

I appreciate Cross Jeep Chrysler’s outstanding service and communication. And keeping the Jeep on their lot for a few days while we were out of town. Thank you!

Always a great experience with Tyler and the crew at Cross Jeep.

I scheduled an appointment for a recall online very easily! My Jeep service experience was fast and stress-free, featuring great customer care, clear communication, and quick repair time. They were so friendly!

Great experience! My first car buying experience in 10 years & Chris made it so easy. I’m not local to Louisville & he sent videos & answered every question to ensure that the vehicle met all my needs. I’ve been looking for several months & couldn’t find what I was looking for until Cross Jeep. A great experience! Def recommend!

I highly recommend them thank you guy

Cross has always been there to help you with your Jeep needs. Sometimes it's hard to find a shop or a dealership that you can put your trust in, but Cross has never disappointed me or let me down. I fully back this place and guarantee you will not be disappointed.

Always prompt and courteous and through. Great service.

Very friendly... great job

I am planning to hand my vehicle down to my daughter who will be commuting around 1 1/2 hours a day near Philly. I wanted to be sure the car was in the best condition possible so I brought to a place I know I can trust, Cross Jeep. The service bay drive is always tidy with someone is available to help you when you arrive. I am very pleased with the work and to process. I highly recommend the service department at Cross Jeep.

Had a great experience buying my dream ride. David was so patient, genuine, and made the process stress free! Super happy and couldn't recommend a better team!

Everyone was friendly and they answered all of my questions but made it a very fast process. I would tell anyone looking for a dependable clean reasonably priced vehicle to consider Cross Jeep.

Thank you David Figg and the Cross Jeep crew, they were so great to work with!! No pressure, I walked in letting them know what I was trying to accomplish and they made it happen!!! Highly recommend 😊

Cross service did an amazing job checking out my Jeep and doing maintenance work. The back breaks needed maintenance work and they alerted me to it. It’s great to have them keeping my vehicle running tip top. Tyler did a great job communicating and holding on to Rosie until I could pick her up as I was sick.

Diagnosed issue right away and fixed it quickly. Service was excellent, as always.

We traveled all the way from Atlanta, GA to pick up my husband’s dream truck. From start to finish, the professionalism was outstanding. Thanks for an amazing experience!

Upon arriving at the Dealership, I was greeted. It was courteous and made me welcome. My salesperson Mason he was knowledgeable and the entire process was quick and easy. They made sure all my questions were answered and I was happy with a deal that I made there was no pressure they do not make you feel uneasy. I’m satisfied and I am happy and I would recommend this Dealership to anyone.

Aaron was our sales rep...very knowledgeable, no pressure, one of the better car purchases I've had...thumbs up

Easy to set an appointment and when I showed up three days early to drop off they had no issues checking me in. My service rep Kelsi was super friendly and helpful. Did a great job of keeping me informed of progress via text messages and even helped me get an uber when dropping off the Jeep. They also pulled my Jeep in for diagnosis that first day and had it repaired two days early! Definitely will return for service when needed.

Great customer service.

This is the 2nd time I've bought a vehicle from Cross. David Figg gave me the exact same no hassle experience I had the first time. 10/10 would go back if I ever get in the market for another Jeep

Mr. Smith Was Khan, Curtis and knowledgeable. He never pressured me & my wife in anyway. He is a very caring individual We Are totally content & glad We had Nakiya as Our Sales Person!

Everyone I dealt with was excellent. They went out of their way to help me and get me in the vehicle i want and stayed in my price range

Had extensive repairs performed. All done well and quicker than anticipated. Cost was less than original estimate.

Great experience with the service advisers & shop. Had started the recall repairs at Shelbyville Chrysler 2 months ago and they still haven’t called me back. Contacted Cross they ordered the parts scheduled me and got the work done in less than 3 weeks. Thanks!

Waited far too long for diagnostics

Always buy my jeeps from cross motors. They are great to work with.

We had an exceptional experience at Cross Jeep, and I can’t recommend them enough! Buying a vehicle is a huge decision, and we had a lot of questions before choosing our 2025 Jeep Grand Cherokee Overland. Throughout the entire process, everyone was welcoming, professional, and never made us feel pressured. A special thank you to Nakiya Smith, who was absolutely wonderful to work with. He was incredibly patient, listened to our concerns, took the time to answer every question we had, and went above and beyond to make sure we felt comfortable and informed. What could have been a stressful ... Read More

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Google - Jul 11, 2026

We had an exceptional experience at Cross Jeep, and I can’t recommend them enough! Buying a vehicle is a huge decision, and we had a lot of questions before choosing our 2025 Jeep Grand Cherokee Overland. Throughout the entire process, everyone was welcoming, professional, and never made us feel pressured. A special thank you to Nakiya Smith, who was absolutely wonderful to work with. He was incredibly patient, listened to our concerns, took the time to answer every question we had, and went above and beyond to make sure we felt comfortable and informed. What could have been a stressful experience actually became enjoyable because of his positive attitude, kindness, and genuine care. He even made the process feel fun, which isn’t something most people say about buying a car! We left feeling confident that we made the right decision, and that’s largely because of the outstanding customer service we received. If you’re looking for a dealership that truly values its customers, ask for Nakiya Smith at Cross Jeep. You won’t be disappointed!

Great team! Bought my third vehicle from them today and highly recommend!

Great customer service! Service team provides insightful suggestions but not as an aggressive sale. Seems to be a genuine group.

The guys in the shop were great! Friendly and professional. I would definitely goback to Cross if I needed work done! We worked with Evan!

Great service, Tyler always goes beyond out of he way to help me every time. Thank you Cross Jeep and Tyler

Logan, Austin and Matthew all did a great job!

Service writer, Evan Cambron was excellent! Kept me informed during process. Explained billing process. Five star service.. But dealership policy to charge $195 diagnosis is excessive. ,The fault was identified within 15 minutes but I was charged $195 diagnosis fee. Same policy at Oxmoor.

Had a great experience with Nakiya Smith. Would definitely recommend!

I had a great experience at Cross Jeep! Every person I came into contact with has been friendly & very helpful...from. the salesperson, the sales manager, business manager, service manager, random employees...literally everyone. I'm very happy with my Wagoneer. It's a great vehicle & fits my needs. If you are looking to buy a new or used car, I highly recommend Cross. They will shoot you straight & no high pressure sales tactics. I will be a repeat customer & plan to refer my friends & family to Cross.

Friendly and thorough service department. Appreciate the communication and level of customer service.

Great place for Jeep Services all Tech advisors as aweosome to deal with.

Excellent service and professionalism from start to finish. I being buying cars for over fifty years, and this was my best experience ever.

Yes he waiting on me like he knew me for years Nakiya I respect that

Salesman was knowledgeable & courteous.

Very responsive in communication about the status of my repair.

Easy and quick transaction Our sales rep -Nakiya was outstanding Got to go back and drive the jeep off-road course!!