The staff took my car in at the appointed time. The waiting lounge was pleasant. The estimated time for the service was met. All in all the visit was excellent.
I had several mechanical lights on The service center pulled up my account Were able to tell some promblems from the report Keep in contact about all issues and what was required along with warranties and pricing
My husband and I drove from St. Louis, MO to purchase from Cross and it was a wonderful experience from start to finish. We worked with Shawn Lopes, we were able to negotiate via text and phone call and brought home a new car the same day! The price was unbelievable for the vehicle we chose and we are absolutely thrilled with it! Shawn made the process very enjoyable and he was a pleasure to work with. We would definitely make the trip back to Louisville to buy another car from Cross in the future. Thank you, Shawn!
Always the best
Cross Jeep did an amazing job. I worked with Kevin in service and he was very honest, helpful and had my Jeep ready on a timely basis. I truly recommend Cross Jeep Andrea if you need your vehicle serviced call Kevin Turner!
I had my truck in there a few times for a rattle noise in the dash. Kevin always listened to me and always helped me. I love my truck and it’s mostly because how the service department treats me when I bring it in for service or anything. Great people all around. Austin in sales is a very cool and easy guy to help you get a car or truck.
Very courteous and helpful. Shawn got all the information I needed before I even walked in the dealership. Just had to test drive & sign my papers. Thanks
Went in looking for a used Jeep and walked away with a brand new Cherokee. The sales man Darryl Brown and financial guy were great. I walked in with a pre-approved loan from my bank and they got me a new car with better payments. The service center is great, I have had 2 oil changes and tire rotations since purchasing my car and I have been satisfied both times.