Customer Testimonials
Nice staff honest pricing quick service able to make deal and finance on a holiday in just a couple hours
I worked with Shawn Lopes and had an amazing experience. I definitely recommend this dealership for your new car buying experience. Make sure to ask for Shawn he was awesome and the reason I bought that day instead of just test driving lol. I love my new Jeep. Thank you Shawn
I had a great experience at Cross Jeep. I had the pleasure of working with Shawn Lopes. From the time we got out the car he greeted us with a smile and warm non pushy demeanor. My plan was just to test drive and think on it lol. After test driving what I thought I wanted and realizing that that wasnāt the Jeep for me. Shawn asked me what was it that I was looking for I gave him a small description. He said Iāll be right back and A few minutes later, he pulled up in what ...
Repeat customer. Staff is always responsive and honest. This time we worked with Mark who was direct, patient, understanding, and professional. Another great experience.
Shawn was great! Very transparent and honest. Courteous and professional as well. I would highly recommend Shawn and Cross
Shawn did an awesome job, he was very knowledgeable and made the buying experience enjoyable!
Loved our experience from start to finish. They are committed to finding the car that meets your needs. Family matters a lot to this dealership and Shawn was intentional in making us a part of the family. Great people.
Loved our experience from start to finish. They are committed to finding the car that meets your needs. Family matters a lot to this dealership and Shawn was intentional in making us a part of the family. Great people.
Aaron was very helpful!
Excellent dealership, Shawn was the best salesperson. Everything promised was taken care of. Staff was patient with me and let me take my time to decide what worked best for me. This makes our 4th car purchased there
BJ was great to deal with. Everything was easy and seamless throughout the transaction. No pushy sales or finance employees. Very laid back and comfortable environment. Definitely recommend them and their service dept.
I purchased a great Jeep at a great price from Aaron at Cross Jeep. My only issue was that at times I felt like I wasnāt being taken seriously as a cash buyerā¦then again I do enjoy a good haggle š
Aaron is a great salesperson. He is extremely honest and great to know. I love my Patriot!
I had such a great experience buying my lightly used Toyota RAV4! Aaron An, one of the many great salespeople here, was honest, friendly and thorough in explaining details and preparing the car. I left feeling confident in knowing what I bought and am so excited!
I worked with Aaron for multiple months to find the right jeep for me. The team was courteous and professional. They have me a great deal on my jeep and trade. I would suggest going to Aaron for all your jeep needs.
Working with Aaron An was amazing! He was easy to work with and made the process a breeze. I, like many, do not enjoy purchasing cars, but this was an enjoyable experience and I will be back in the future!
Mark Yates was a pleasure to talk to and work with on the purchase of our wrangler high altitude. I first talked with on the phone and he sent me pictures and information, and even went out and sent me a walk around video, that is why I decided to drive from Nashville to Cross Jeep. Very nice experience from everyone there. Thanks Mark.
Aaron was very helpful throughout the process! Live 500 miles away. From financing to delivery to my driveway. Nervous at first but everything went smoothly! Would definitely recommend!
Shawn was wonderful! We are repeat customers theyāve all been great!
David Figg is the best!!! Thanks for all your help.
David Figg is amazing
Good customer service
Mark Yates and Chris Gass were awesome to work with!! We love our new Jeep! Will be the only place we buy Jeeps from! Highly recommend them!!
Cannot say enough about this dealership and Mark Yates for the great deal on our new Jeep. If you want honest and friendly, this is the place to come to. No internet price games just to trick you into coming in. Not to mention how awesome the Jeeps look! Top notch AEV upgrades. You seriously canāt beat this place!
BJ and team were very easy to deal with. No pressure, and very helpful. Sales to Finance to Service, everyone was very pleasant to deal with and made us felt very comfortable. Price of our Wrangler was best we could find, and what they advertised is what the price was.. no gimics. Go see BJ if youāre looking for a Jeep or Chrysler for sure.
Just bought my first Wrangler! Couldnāt have asked for a better experience. Working with BJ made the process so fast and easy!
When we picked up the truck, they had it in the showroom with a sign welcoming us to the family.
The entire was simply amazing! Bj answered all my 100 questions and made the process very smooth! Thanks so much to the entire team at Cross!
Went in to get a Jeep Wrangler and was assisted by Mark. He was very helpful, very knowledgeable, and super easy to work with. I was very satisfied with the value of my trade in and the purchase price, along with the additional add ons that I received. I would 100% recommend and will be back when itās time to upgrade.
Shawn Lopes was awesome! I purchased a brand new jeep Grand Cherokee, he walked me through the whole purchase process, explained the features and functions of the new jeep and answered all of my questions thoroughly. I appreciate all of Shawn's expertise and for directing me to this great vehicle.
Shawn was awesome. This is my 4th Grand Cherokee and my 7th vehicle total Iāve purchased from Cross. The service is always awesome and Shawn was extra helpful guiding me through the purchase process. He took the time to explain the features of my new vehicle and answered all my questions. Thanks for another great purchasing experience.
Could not recommend this place more when looking for a new vehicle. My husband and I just bought our first Jeep Wrangler yesterday and the experience was so pleasant. Call and ask for Mark Yates! Mark was AWESOME and so very patient with us and our million questions. Such a great and welcoming guy and we will be seeing him again if we get another vehicle in the future. This dealership makes you feel like family and loves to take care of you.
I would highly recommend buying a cheap from them! Shawn was great to work with! He was very helpful and friendly through the whole process!
My salesman was nice and friendly. It's a great place to buy a jeep
I would highly recommend a purchase experience at Cross Jeep in Louisville, KY. Both Mark and Shawn were able to get a deal locked down for me on a beautiful Jeep Grand Cherokee L Summitt Reserve. It is quite a vehicle and I canāt express how good it was to deal with the guys at Cross Jeep
Highly recommend this dealership! Specifically working with Mark Yates. He made the process very simple and transparent. Very patient and trustworthy. If we ever get another vehicle we will definitely be going back to him.
BJ is a great salesman. Cross knows their jeeps. If you in the Louisville area, go nowhere but here for your jeep search.
I canāt thank the whole team at Cross enough! But a special shoutout to BJ! He was able to check off all my boxes and deal with my 100 questions regarding my new Jeep Grand Cherokee L! So happy I made the decision to travel to Louisville to purchase from this awesome group of guys!!
If you had told me a month ago that Iād purchase my dream Jeep from a dealership 375 miles from home āwithout stepping foot into the buildingāI wouldāve never believed you. Yet thatās exactly what happened! Through calls, email & text Aaron ushered me through the entire process with knowledge, skill and patience. The business department moved my paperwork through quickly. The service department attended to a request in a very timely manner. Aaron set me up with a service to deliver the Jeep practically to my front door! He made sure I had all apps set ...
We bought our first car here; a great experience with David S. Figg. If we had to buy another car, we would definitely buy here again!
(Translated by Google) Excellent service, 100% quality work (Original) Excelente atenciĆ³n, trabajo 100% con calidad
Aaron and the rest of the team were amazing through the whole jeep buying process!
Great experience and BJ was extremely helpful! Love our jeep!
Amazing staff and service Shawn and Chris are the best in the business Cross Jeep thank You
Amazing staff and service Shawn is a great sales member and Chris Maddison is the best
The salesman (Shawn Lopes) did a great job! He went beyond I answering all of our questions and even brought the Jeep to us, for the test drive! The entire "buying experience" was exceptional. No hassles, no surprises, just easy! I would say, this was the best experience we ever had buying a new car. I highly recommend Shawn and Cross Motors!
Fantastic sales experience minus one little thing, dealer does not take commitment letters from banks / credit unions. Well worth the 300 mile drive to get a wonderful example of a used vehicle is been searching for!
Shawn was very helpful, knowledgeable and patient with our time frame. No hard sell and listened. Vehicle looked fantastic when we picked it up.
Great place, great people! We drove 2 hours for my son to purchase his first vehicle, Mark Yates was our salesman and he made our experience better than we could imagine. He talked with us over the phone, sending pictures, videos, and even driving the Jeep we were interested in before we arrived; giving great, reliable honest feedback. He was amazing! Definitely a person and place we would buy from again.
Great dealership. Over the phone/text, Shawn got me all the information I wanted quickly. Wasnāt able to work with him in person, but Mark went above and beyond, going so far as driving me from the airport. And Austin saved the deal. Matt in financing did a great job explaining everything as well. These guys together took the customer experience from being more than just a number on a page at a large dealership to more like working with old friends. I would buy from them again, and will be recommending them to everyone I know looking for ...
Great dealership. Over the phone/text, Shawn got me all the information I wanted quickly. Wasnāt able to work with him in person, but Mark went above and beyond, going so far as driving me from the airport. And Austin saved the deal. Matt in financing did a great job explaining everything as well. These guys together took the customer experience from being more than just a number on a page at a large dealership to more like working with old friends. I would buy from them again, and will be recommending them to everyone I know looking for ...
Oil Change was super convenient and easy!! Always great to work with Cross!!
BJ was awesome to deal with. I purchased a 2009 Porsche 911 turbo. It was exactly as described. I would buy another vehicle in a heartbeat.
We had a wonderful experience buying our Jeep Gladiator here. Zuri and Shawn were very friendly and helpful. They made buying a new vehicle extremely easy. We highly recommend going to see them for a new vehicle!
Zuri and Shawn made buying a Jeep easy! They were extremely friendly and knowledgeable. We had a great experience there and would definitely recommend purchasing a vehicle from them!
This is the 1st car dealership that I can say I had a good experience with. I was working with BJ and Taylor and they were both awesome and informative especially about vehicles on their lot. They were never pushy, answered all my questions and let me go home to think about it. They made me feel welcome and a part of something. I will go back when I'm ready for another vehicle. My husband bought from a different dealership and was treated very poorly. He's mad he didn't go to Cross too.
Cross Jeep Chrysler has a huge selection of Jeeps. We found the one we were looking for and came from Cincinnati to purchase it. Our sales consultant, Shawn did a great job of demonstrating the when and the whole process was smooth. This was the easiest car purchase that I have ever made. If you are looking for a Jeep, you better look at Cross Chrysler Jeep and ask for Shawn.
Phenomenal group of people very polite and super helpful. We highly recommend Mark Yates for your car buying needs
Yāall!! If you need a new jeep or if you see a good used car in their inventory please call and ask for Mark! He will take care of you! A family man, patient, understanding of your needs. He is so chill and professional and best of all doesnāt hound you or pressure you! Their cars are priced competitively and fairly, and they move fast because they lower the price every few days until it sells! A+
They are great. Service is fast. People are friendly and helpful. I'll be back!
I appreciate the kindness and help of Mr.David Figg with the purchase of my GMC Yukon.
I bought me a grand Cherokee my salesman was great. Got me exactly what I wanted and they made me feel like family. Definitely will go back and buy my next jeep
I had a fantastic experience working with David Figg. He was extremely informative and demonstrated extensive knowledge about the Jeep Rubicon we purchased. I highly recommend David at Cross Jeep for anyone considering their next Jeep purchase.
Incredible Sales Experience at Cross Jeep Chrysler in Louisville! Last week I had the pleasure of working with Aaron An at Cross Jeep. From the moment I called him (regarding a specific car I found online) to making the final purchase, his professionalism, knowledge, and dedication stood out. He was very comfortable to be around, not at all pushy, genuinely listened to all my concerns, and patiently answered all my questions. Aaron gave me all the information I needed to feel confident that I was purchasing the right vehicle. I highly recommend Aaron An to anyone in the market looking ...
Aaron was awesome to work with and extremely helpful in answering all of our questions. This is our second purchase from Cross, and both times it has been such a fun and stress-free experience! Highly recommend getting your next vehicle here!
I was in the market shopping for a Jeep Gladiator and found one at Cross Jeep in Louisville,KY. The mileage and condition was excellent. The price was exceptionally great compared to others that I had found. Both salesman Shawn and Phil handled getting me a satisfactory deal. I would highly recommend making a purchase at Cross Jeep and I definitely will do business there again. Ask for Shawn or Phil they both are great to work with and will make your purchase worth it.
It was a pleasure working with Aaron on getting my new Jeep Cherokee Trailhawk. Thanks Aaron!
David Figg was a great sales person, he went above and beyond our expectations due to the fact we did everything remotely and we were looking to purchase an older used vehicle. Highly recommend Cross Jeep and definitely recommend seeing David for your vehicle purchase great experience overall.
Aaron was fantastic at helping us find our dream Jeep. Highly recommend him for anyone looking for a new vehicle. Also, Mike in finance was extremely helpful. No one at this location is pushy! Dream purchase!
I had a great experience at Cross. Everybody was professional, knowledgeable, and friendly and nobody pressured us. I Would buy there again for sure!
Aaron A. Helped me purchase my Armada and my family and I couldnāt be more grateful! He was very easy to work with and even called us to make sure we made it home ok. Iād recommend working with Aaron to anyone, if you get the opportunity!
Aaron was the dealer we worked with. His commitment and communication was excellent! He went above and beyond for my family. He worked very hard to get an amazing deal for my family and kept us informed throughout the process. If you visit this dealership ask for him specifically.
So easy to deal with!
The service department has done a great job taking care of us. Matt does a great job for us.
Great environment, very helpful, and amazing service from Aaron! If you need a new car, reach out to him, heāll get you together! Someone give that man a raise!
Aaron is an awesome salesperson, not pushy, didnāt feel any pressure. We will definitely buy from Aaron again!
Just purchased a 2021 Ram Laramie 1500 4x4 from Cross Jeep Chrysler sales person Aaron, great sales person to deal with gave me a really good walk thru on the truck inside, outside and underneath. Drove 365 miles to buy that truck and it was exactly as described when I got there. Thanks Aaron, painless experience, not like other dealerships. If you need a good honest dealership use Cross and Aron.
It's been a good purchasing experience so far! The first time we have purchased a vehicle in KY, and the first time at Cross Jeep! Our salesperson (David Figg) has been great to work with.... very patient as we made decisions, not pushy, and helpful whenever needed with our many questions. Hoping the service after this purchase remains as good as it has been thus far! šš¼šš¼
When I was ready for a newer Wrangler, I shopped around at many dealerships. David Figg with Cross contacted me and worked with me off and on over 6 weeks. He was very patient with me, trying to find the right fit for my budget. Very very knowledgeable about Wrangler's, explained all the new changes in them to me( I have a 2013 jku) . They fixed some brake issues on the one I bought before I brought it home. I will definitely buy from David again and I'm very happy to recommend him to ANYONE looking to get into Wrangler,...
Took our jeep in for it's first oil change and was treated nicely. Service was quick and professional.
David Figg was wonderful to work with and made the purchasing experience super easy and convenient! We will definitely continue to do business with Criss in the future.
Highly recommend the service department at Cross!! Excellent customer service every single time
Such a fast and easy purchase from out-of-state! BJ was my salesperson and he did a great job. He sent me a video of inside and outside the car as well as pointed out a few minor scratches on the used car u was interested in. We discussed the price of the car I was buying as well as trading in over text. I drove there over the weekend and signing the papers were a breeze. Everyone was very friendly and I was very appreciative that there was no shady or aggressive sales tactics. I would definitely do business here ...
Fantastic experience with Aaron. He never gave up on me and helped me find the car of my dreams (not kidding) all done over text. Thanks for asking me a million questions and sending me so many options. Matthew the finance guy was really patient and cool. Thank you!!
Came into the dealership to take care of some business regarding an extended warranty purchased online. As soon as I walked in, I was greeted by employees. The business manager, I don't recall his name, instantly took me into his office and took care of me. Very quick and friendly service.
Our sales contact Phil was knowledgeable and helpful. He had answers to our inquiries and was definitely someone we were comfortable dealing with through out the purchase of our new gladiator.
Shawn was very helpful both during and after the sale. Quick and easy process start to finish.
Had a great buying experience at Cross Jeep! I was a out of state purchaser and they made the process so easy! Shawn Lopes was a huge help from arranging financing to arranging transportation from the airport! Highly recommend Cross and will definitely be a returning customer!
Shawn and David were great to work with! Very knowledgeable and worked with me to find the perfect fit.
Oxmoor Charged us for issues covered under warranty and still did not fix it. Cross has been working on our Gremlins and unlike Oxmoor, Cross Did fix it. We bought our Jeep there.. Cross will be our only place. My brother in law agrees.. he only goes there too.
